Shipping & Returns


Monsia provides free Worldwide shipping so no matter where you are in the world, you too can have the best skin care products. Once you have placed your order we will have it shipped out within 24 hours (excluding weekends). Once your item has been shipped you will receive an email letting you know and you will then be able to login to your account and track your order.

Shipping Times

Delivery Country Estimated Delivery
United States* 2-3 business days
Hawaii 3-6 business days
Canada 2-3 business days
United Kingdom 2-3 business days
Europe 3-6 business days
Australia 3-6 business days
New Zealand 3-6 business days
Asia 3-6 business days
South Africa 3-6 business days
Latin America 10-15 business days
(2-3 weeks)
*Continental United States

Monsia offers a 21 day money back guarantee. For sanitary health concerns, we only accept the return for refund of liquids that are sealed / unopened in their original packaging. If your package has been opened we will not be able to provide a refund. If you would like to return your item please email us at cs@monsia.ca with a copy of your receipt and we will provide you with a return address. Once your item is received you will be notified and can expect your refund within 24-48 hours.


Monsia has a high standard of cleanliness and each product is inspected before it is released and we can proudly say we have never had a company or customer ask for a refund due to a spoiled or contaminated product. However, no company is flawless and we cannot say a production error will never occur on our end so if you receive your item and feel there is a noticeable flaw in your product please contact us immediately at cs@monsia.ca along with your receipt so we can help with a replacement.